Privacy Policy
Your privacy on VerCabis protected by design.
Applies to the VerCab mobile application (Android & iOS) and related services.
Effective date: 2 July 2026 • Last updated: 2 July 2026
This Privacy Policy explains how Vistans Technologies — a proprietorship entity owned and operated by Rajendra Kumar Shukla ("we", "us", "our"), the operator of the VerCab transportation and fleet-management platform — collects, uses, shares, and protects your information when you use the VerCab mobile app (the "App"). VerCab is a business/enterprise app used by drivers and staff of transport companies that subscribe to our platform. By using the App you agree to this Policy.
01Who this applies to
The App is provided to drivers and employees of our business customers (transport/fleet operators). Your employer/company administers your account. Some personal data is collected because your employer requires it for fleet operations, attendance, and payroll.
02Information we collect
2.1 Account & identity information
- Name, mobile number, email address, employee/driver ID, role, and language preference.
- Login credentials (passwords are stored in hashed form only).
- Profile photo.
- Government / KYC identity documents where your employer requires them: driving licence, PAN, Aadhaar, voter ID, and related document numbers, expiry dates, and uploaded images.
2.2 Location information
- Precise (GPS) location. During an active duty/trip the App shares your device location (latitude, longitude, accuracy, speed, heading) so your company can track the trip in real time and record the route travelled.
- Background location. Location may be collected while a duty is active even if the App is in the background or the screen is off, so trip tracking is not interrupted. Location is not collected when you are not on an active duty and are logged out of tracking.
- Attendance location. Your location may be recorded at punch-in / punch-out.
- Incident location. When you report an SOS/incident, its location and address are recorded.
2.3 Camera, photos & files
- Incident/SOS evidence photos (up to multiple images per incident).
- Fuel receipts, toll/extra-charge receipts, and duty-related images you upload.
- Profile and identity/vehicle document images.
2.4 Device & technical information
- Device type, operating system, app version, and a device identifier for your login session.
- Firebase Cloud Messaging (FCM) push token, used to deliver notifications.
- IP address and basic log/diagnostic data captured at login and during use.
2.5 Work / operational information
- Duty slips and trips (booking, pickup/drop, vehicle, customer, timings, tolls/charges).
- Attendance records, leave requests, payroll, salary, advances, and penalties/deductions.
- Communications sent to you or on your behalf (WhatsApp, SMS, email) and their delivery status.
We do NOT collect: your phone's contact list, call logs, SMS inbox, or microphone audio. The App does not sell your personal data or use it for third-party advertising.
03Why we use your information
| Purpose | Data used |
|---|---|
| Authenticate you and secure your account | Identity, credentials, device/session data |
| Real-time trip tracking & route history | Precise/background location, duty data |
| Attendance, leave, payroll & deductions | Attendance/location, work & payroll data |
| Incident/SOS reporting & safety | Incident details, photos, location |
| KYC / compliance for your employer | Identity documents |
| Notifications & operational messaging | FCM token, phone, email |
| Fraud prevention, security & troubleshooting | Device, log, and diagnostic data |
04App permissions
| Permission | Why it is used |
|---|---|
| Location (precise / approximate / background) | Trip tracking, attendance, incident location during active duties |
| Camera | Capture incident photos, receipts, and document images |
| Photos / storage / media | Attach existing images (receipts, documents) to reports |
| Notifications | Duty alerts and operational push notifications |
| Internet / network state | Communicate with our servers |
You can grant or revoke permissions in your device settings. Denying a permission may disable the related feature (for example, revoking location disables trip tracking).
05How your information is shared
- Your employer / company. Your data is made available to the transport company that administers your account (your operational, location, attendance, and payroll data).
- Cloudflare & Oracle Cloud — cloud hosting, security, SSL encryption, and content delivery.
- Google Firebase Cloud Messaging — to deliver push notifications (receives your FCM token and message content).
- Meta (WhatsApp Business Platform) — when your company sends you WhatsApp messages (receives phone number and message content).
- Email / SMS providers — to deliver email and SMS notifications.
- Legal & safety. We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of users and the public.
We do not sell your personal information.
06Data retention
We retain personal data for as long as your account is active and as needed to provide the service and meet your employer's operational, legal, tax, and compliance requirements. Detailed location/route trails are retained for a limited operational period and then removed or aggregated. When data is no longer required, it is deleted or anonymised.
07Your rights & account / data deletion
Subject to your employer's records-retention obligations and applicable law, you may request to access, correct, or delete your personal data.
- Account & data deletion: To request deletion of your account and associated personal data, email support@vistans.org with your registered name and mobile number. We will verify and process the request. Note that some records (e.g. payroll, tax, and statutory documents) may be retained by your employer as required by law even after account deletion.
- You may also ask your company administrator to update or remove your information.
08Security
We use industry-standard safeguards including encrypted transport (HTTPS/TLS), hashed passwords, access controls, and per-device session tokens. No method of transmission or storage is 100% secure, but we work to protect your information against unauthorised access, alteration, and disclosure.
09Children
The App is intended for use by employed adults and is not directed to children under 16. We do not knowingly collect data from children.
10International use & data storage
Our backend infrastructure and databases are hosted on Cloudflare & Oracle Cloud. If you use the App from another country, your information may be processed and stored in these regions and other locations where our service providers operate.
11Changes to this policy
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, through in-app notice.
12Contact us
Vistans Technologies (Proprietor: Rajendra Kumar Shukla)
221R/42J, P A C CAMPUS, Ganga Vihar,
Gayasddinpur Uprhar, Prayagraj,
Uttar Pradesh, India - 211011
Email: support@vistans.org
Phone: +91 9120525855